FAQ

DERCHI is a top-tier direct manufacturer with over 25 years of specialized expertise in the premium door and architectural opening industry.
We operate a massive, state-of-the-art 70,000 m² production facility staffed by over 600 skilled technicians and workers. As one of China's leading door factories, we eliminate intermediaries to offer factory-direct wholesale pricing, robust supply chain stability, and premium OEM/ODM solutions to global commercial and residential markets.

We engineer high-performance, durable, and architecturally stunning door systems tailored to diverse climates and building codes. Our core product lineup focuses on four major categories:
Aluminum Doors: Heavy-duty sliding doors, premium bifold doors, and high-performance commercial storefront systems.
Entry Doors: High-security steel-aluminum composite entry systems, luxury pivot doors, and grand villa main entrances.
Wooden Doors: Solid wood interior doors, engineered flush doors, and acoustic/fire-rated timber doors for luxury residential and hospitality projects.
Garage Doors: Sectional overhead garage doors, insulated rolling shutter garage systems, and smart-automated residential garage solutions.
With a powerful retail footprint of 700+ flagship stores across China and an established network of authorized dealers in the United States and Australia, DERCHI delivers reliable local engineering support and global shipping.

Because commercial and residential projects have unique architectural specs, our pricing is fully customized to maximize cost efficiency. To get a fast, precise quote, please provide our engineering team with the following details:
Architectural Drawings: CAD files, elevation plans, or detailed door schedules.
Profile Aesthetics: Preferred frame/panel colors, material finishes (powder coating, anodized, wood grain, or natural veneers).
Glass Configurations (If Applicable): Glazing type (single, double, triple, or laminated) and safety glass specifications.
Hardware & Automation: Specific security locks, smart access controls, or motor specs for automated garage systems.

For standard configurations, our production lead time is typically 25 to 35 days following deposit receipt and final technical drawing sign-off. For large-scale commercial tenders or highly intricate custom designs, we offer flexible production scheduling to align perfectly with your construction phases and critical paths.

Every shipment is backed by our comprehensive 10-year quality assurance warranty. This covers structural integrity, material durability, mechanisms, and surface finishes against manufacturing defects. We ensure your investment maintains its peak operational performance and aesthetic value over the long term.

We ensure seamless project execution long after the containers leave our factory. Our after-sales ecosystem includes:
Detailed, step-by-step 3D installation videos and comprehensive technical manuals for each door category.
Real-time online engineering consultations for troubleshooting on-site challenges and motor calibrations.
On-demand deployment of experienced field engineers to provide structural installation guidance directly at your project site.

Absolutely. Engineering for global compliance is one of DERCHI’s core strengths. Our product lines are certified and tested to meet rigid international standards, including NFRC and AAMA (USA), AS2047 (Australia), and CSA (Canada). If your specific region requires specialized third-party testing (such as wind-load, fire-rating, or forced-entry tests), our R&D team can facilitate custom compliance testing to satisfy your local building authorities.